Drug Test and Badging Technician I

About Field Control Analytics

Field Control Analytics makes it easy to digitally onboard, track and manage the construction workforce in real-time, on single projects and across multiple projects. Our solutions minimize risk, improve safety, and deliver valuable insights into workforce management. With over 20 years of experience, FCA has supported industry partners on marquee construction projects across the United States. From Inglewood Stadium in L.A. to over 60 datacenters across the U.S., our access control technology keeps sites safe and secure and empowers construction management teams to know who is onsite when.

We take great pride in being a respected leader within the construction sector. Through innovation and partnership, we are dedicated to making a difference on construction sites and in communities across the U.S.

The Opportunity

We are looking for a Drug Test and Badging Technician I who is dependable, detail-oriented, and committed to providing a professional experience for applicants and clients. In this role, you will support front-line specimen collection, data entry, call handling, and administrative activities while protecting confidentiality and maintaining chain-of-custody integrity.

You will work within established procedures, communicate clear next steps, and know when to escalate compliance-related or high-risk concerns to the appropriate leader.

What You’ll Own

Specimen Collection and Chain of Custody

• Collect urine, saliva, and other approved specimens in accordance with DOT and non-DOT procedures.
• Verify donor identification and required documentation before beginning a collection.
• Complete chain-of-custody documentation with at least 85% accuracy, as measured through audits.
• Secure, package, and prepare specimens for shipment.

Data Accuracy and Administrative Support

• Enter applicant information and upload supporting documentation with at least 85% accuracy.
• Confirm that all required authorization forms are completed before processing.
• Provide responsive administrative support while maintaining organized and accurate records.

Customer Service and Call Handling

• Answer incoming calls within three rings whenever possible and route inquiries appropriately.
• Respond to voicemails within one business day, with same-day responses preferred.
• Maintain a professional, courteous, and solution-oriented tone.
• Clearly communicate next steps, timelines, and expectations.
• Escalate compliance questions, dissatisfied callers, and requests involving test results or clearance decisions to the Team Lead or Manager.

Compliance and Site Standards

• Follow DOT 49 CFR Part 40 requirements where applicable and Fair Credit Reporting Act requirements when handling background screening documentation.
• Protect personally identifiable information, protected health information, and other sensitive data.
• Follow all chain-of-custody and background authorization procedures.
• Maintain site cleanliness and compliance standards.
• Do not interpret drug test results, make worker eligibility or clearance decisions, or initiate, influence, or communicate pre-adverse or adverse actions.

What We Look For

• Strong attention to detail and a consistent commitment to accuracy.
• Professional communication, active listening, and customer service skills.
• Ability to follow standard operating procedures and compliance requirements.
• Good judgment and awareness of when an issue must be escalated.
• Ability to work effectively in a fast-paced, client-facing environment.
• Bilingual in English and Spanish preferred.
• Dependability, discretion, and respect for confidential information.

Why Join FCA

• Industry impact: Work on real job sites with real safety and compliance consequences
• Massive market: Construction is one of the largest, least digitized industries—ripe for change
• Growth potential: We promote from within—many of our leaders started in BD roles
• Team-first culture: No egos, just ownership and collaboration
• Mission-driven: Help contractors build safer, smarter, and more inclusive projects

Education/Experience

• High school diploma or equivalent.
• Zero to two years of relevant experience preferred.

Additional Employment Details

• Hourly pay rate: $17.00-$18.00.
• Classification: Full-time, non-exempt.
• This position does not include supervisory responsibility.
• Work location: Onsite in office, clinic, and/or construction site environments.
• Travel is expected 5-10% of the time, and reliable transportation to assigned work locations is required.
• Must successfully pass a background check and drug screening in accordance with company policy and applicable law.
• Must be able to sit, stand, and walk for extended periods and lift up to 25 pounds.
• May be exposed to outdoor heat, uneven surfaces, and biological specimens handled in controlled environments.

Benefits

• Health insurance includes medical, dental, vision, life, and supplemental plans.
• 401(k) with employer match.
• Unlimited PTO policy plus sick time.
• Maternity and paternity leave.

Benefits are available to full-time employees in accordance with company policy.

Field Control Analytics provides equal employment opportunities to qualified applicants and employees and does not discriminate based on any status protected by applicable law.